Reliable & Complete Technical Support Service
Helios Technologies has a well-trained technical service team to provide systematic tailored solutions and give quick response, offering a highly efficient process by telephone or on-site. The Helios Team, along with our Regional Partners, possess a broad range of skills and wireless experience enabling customers to maximize their investment in Helios Products.
Once the data collection is complete, Helios engineers perform a detailed analysis and determine the design requirements.
The Helios Team, along with our Regional Partners, assists customers in solution design, site survey, installation & commissioning, training and supporting Helios Wireless Solutions.
Some of Helios Services include monitoring, remote problem correction, replacements parts, on-site repairs and other critical functions.